Contact Us
In case of a mental health crisis, CALL 988 or seek the nearest emergency room.
If you need to reach us immediately, call us at 781-829-7000.
Licensed mental health professionals are available 24 hours a day, 7 days a week to assist you or your loved one.
To schedule a level of care assessment or speak to a team member about programming, please use our online scheduling tool or call 781-924-8203. We respect your privacy and hold all information discussed in the strictest confidence.
This form is for general questions about Pembroke’s services, programs and admissions and IS MONITORED DURING NORMAL BUSINESS HOURS ONLY. If you are experiencing a medical emergency, DO NOT use this form.
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The Joint Commission
Pembroke Hospital is committed to providing the highest level of quality care to our patients. The Joint Commission’s gold seal of approval is a clear sign that we have demonstrated compliance to the most stringent standards of performance and take pride in our performance.
The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us directly at 781-829-7000.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission online at jointcommission.org and use the “Report a Patient Safety Event” link in the “Action Center”of the homepage of their site, by mail at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, or by fax at: 630-792-5636.
